We at Ossenthe respect your privacy. This policy outlines how we may collect, use, and protect your personal information when visiting our website and making purchases from us. We aim to protect your data in accordance with the Personal Data (Privacy) Ordinance of Hong Kong.

1. Introduction

Ossenthe is a watch-selling company based in Hong Kong. At Ossenthe, transparency and user privacy are very important to us. We strive hard to provide the safest and enjoyable experience with our shopping while securely handling your personal information. This policy will tell you what information we collect, how we use that information, and what's your right regarding that information.

2. Information We Collect

When you access our website or when you make any purchase from our website, we may collect the following kinds of information:

• Personal Information: This includes your name, email address, phone number, delivery address, and payment information-though we do not store any payment details as we follow a cash on delivery policy.
• Non-Personal Information: This comprises information that does not identify you, and it may include your IP address, your browser type, or any other statistical data concerning users of the website. We gather this data so we can operate our website better.

3. How We Use Your Information

Ossenthe gathers the information for the following purposes:

• Order Processing: This is for the purpose of processing of orders and confirming transactions with regard to delivering products to you.
• Customer Service: So, we can contact you regarding your orders, answer your questions, and help you where needed.
• Website Enhancement: To monitor and analyse usage of the website for improvement to make it a more user-friendly website based on customer feedback and preferences.
• Marketing Communications: From time to time, we may communicate to you with regard to our products, subject to your consent or as otherwise permitted by applicable privacy laws. You have the option to opt-out from receiving such communications at any time.

4. Cookies and Tracking Technologies

Our website will make use of cookies to make your browsing experience better. Cookies are small text files stored on your computer to help us remember certain preferences and improve website functionality. You can choose to accept or reject cookies in your browser settings; declining cookies may limit your use of certain features of our website.

5. Data Security

We respect the privacy of your security. Ossenthe shall adopt appropriate technical or organizational measures to ensure that your data are protected against unauthorized access, disclosure, alteration, or destruction. Please note that, however, no method of transmission over the internet, or electronic storage is completely secure, and thus we cannot guarantee absolute security.

6. Children's Privacy

Ossenthe does not knowingly collect or solicit any personally identifiable information from anyone under 13 years of age. If a child under 13 submits personal information to the website, and we become aware of it, we will delete the information as quickly as possible. So, if you are a parent or guardian and believe that your child under 13 has provided us with their personally identifiable information, please contact us immediately so that we can delete that information from our database.

Rules for Children:

• Age Limit: This website is strictly not designed for children under 13 and they should not access it without adult supervision.
• Parental Consent: Parents are advised to know about their children's online activities and protect their privacy.

7. Disclosure of Your Information

Ossenthe is committed to protecting your privacy. We don't sell, trade, or rent any personal data about you to others without asking you for permission first. In some instances, we share your information with a service partner who will only use it in order to serve you-for example, to deliver mail. That third party will be held accountable for safeguarding your information and use it only for the purposes for which they have been employed.

8. Your Rights

Because of your address in Hong Kong, you can exercise a number of your rights in connection with your personal information, for instance:

• Access: You have the right to access your personal information and we keep about you.
• Correction: In case your personal information is found to be inaccurate or incomplete, you have the right of correction.
• Withdrawal of Consent: You have the right to withdraw your consent to our use of your personal data at any time.

9. Changes to This Privacy Policy

Ossenthe may change this Privacy Policy at any time. All changes will be published here and dated as of the effective date. We encourage you to check back from time to time to learn of new privacy practices or policies that may be adopted.

10. Contact Us

If you have any questions or comments about this Privacy Policy or our practices, you may reach us via [email protected].